Support

Requirements

NUScast webcast viewing requires:
	Window Player v9.xxx or above
	Internet Explorer 6.0 or higher
	Windows XP (recommended computer platform for viewing)
	If you are viewing from home, you need NUS VPN connection. See https://network.nus.edu.sg/vpn/
	For Mac user, you need to have Flip4Mac for Quicktime installed, see (6) Mac Users.
i) Please ensure that you have the WMPlayer 9.0 or above. Download it here: http://www.microsoft.com/windows/windowsmedia/9series/gettingstarted/download/download.asp ii) For Apreso viewing, please ensure that you have Flash Player 7.0 or above. Download it here: http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash&promoid=BONRN iii) For Panopto viewing, please ensure that you have Silverlight 2.0 or above. Download it here: http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx iv) Apply all Windows Updates. IE browser > Tools > Windows Update v) Disable any personal firewalls such as Windows Firewall, ZoneAlarm, etc.