Support


  Requirements

NUScast webcast viewing requires:
Window Player v9.xxx or above
Internet Explorer 6.0 or higher
Windows XP (*recommended computer platform for viewing*)
If you are viewing from home, you need NUS VPN connection. See https://network.nus.edu.sg/vpn/
For Mac user, you need to have Flip4Mac for Quicktime installed, see (6) Mac Users.
i) Please ensure that you have the WMPlayer 9.0 or above.
Download it here:
http://www.microsoft.com/windows/windowsmedia/9series/gettingstarted/download/download.asp
ii) For Apreso viewing, please ensure that you have Flash Player 7.0 or above.
Download it here:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash&promoid=BONRN
iii) For Panopto viewing, please ensure that you have Silverlight 2.0 or above.
Download it here:
http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx
iv) Apply all Windows Updates. IE browser > Tools > Windows Update
v) Disable any personal firewalls such as Windows Firewall, ZoneAlarm, etc.
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